A little help?

Check your connection, group mute and notification settings, then your phone’s notification permissions, Focus or Do Not Disturb and battery restrictions. Open the app to refresh. If the problem continues, tell us the group name and approximate sending time.

Ask your friend for a current invitation link. You can also paste the link or invitation code in Groups. Invitations can expire or be revoked. If scanning is unavailable, use copy and paste.

Sign into the pstpst account used for the purchase, open Inventory and refresh. Use Restore purchases for eligible purchases from your current store. Apple and Google have separate purchase histories; signing into the same pstpst account lets verified ownership remain linked to it.

If you need help, include the item, store and approximate purchase time. Don’t buy it again while a payment is pending.

Premium adds countdown creation, scheduled and recurring pings, and removes banner ads. Ordinary group participation stays free. Shop sounds, themes, nameplates, bundles and gifts are separate purchases. Available monthly and yearly prices are shown by the store before checkout.

Use Apple subscription settings or Google Play subscriptions. Removing the app, signing out or deleting your account does not cancel the subscription.

Open Levels and its help button for current XP rules and reward milestones. Bonus-XP ads are optional and available only when you are eligible and the ad service is ready. You never need to click an ad to earn the offered completion reward.

Use group member controls to report or block a person. Owners can manage members. You can also email support privately. Read our community rules.

Follow our account deletion instructions. Check retention details before deleting.

Android is coming soon to Google Play. We’ll enable the download button here when the public release is available.